Through integration, the following user data from Canny is synchronized with Admina:
Employee or external account status
Canny permissions (roles)
Additionally, an alert function will be triggered if there is an account of a retired employee on Canny.
Canny is a platform for feedback management and user engagement in product development. It enables collecting user opinions and requests, and helps prioritize product improvements. With its user-friendly interface and robust features, Canny contributes to streamlining product development and customer support processes.
【Features and Details】
Canny offers features including idea submission, feedback collection, prioritization, user engagement, and integrations. The idea submission feature allows users to propose ideas and suggestions, and identifies popular ideas through user voting. The feedback collection feature gathers user feedback and organizes it based on categories and importance. The prioritization feature helps organize collected feedback and ideas from high to low priority, determining the direction of development. The user engagement feature facilitates communication with users and enables efficient responses to their feedback. Additionally, Canny integrates with many tools and apps, allowing seamless incorporation into existing workflows.
Canny provides a free plan for individual use and paid plans for businesses. The free plan offers basic functionalities, while the paid plans provide additional features, customization options, advanced analytics, and more. Business plans are priced based on the number of users and the range of features. Detailed pricing information can be found on the Canny official website.
【Common Use Cases】
Canny offers various use cases for product development and customer support. Common use cases include the following: product development teams collect user ideas and requests, prioritize them, and leverage them for product improvements. Customer support teams gather user feedback to address issues and consider suggestions for new features. Additionally, Canny allows sharing product roadmaps and development policies with users, enhancing transparency. By utilizing Canny, teams can strengthen their relationship with users and contribute to improved product quality and customer satisfaction.
Canny is an excellent platform for effective feedback management and user engagement in product development.